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SM Advisory

Business terms

My professional commitment

Separation and divorce coaching/navigation is a consultative service designed to help individuals through their breakup calmly, efficiently, protecting children from the negative effects of separation, and establishing the grounding for a healthy post-separation environment for the family.

This relationship is built on trust, confidentiality, and a commitment to your well-being. Through our partnership, I aim to provide you with the guidance, tools, and support you need to navigate the emotional, practical, and legal aspects of separation so you can manage important relationships. This agreement

outlines the terms and expectations of our coaching relationship, ensuring clarity and alignment as we work together.

While outcomes cannot be guaranteed, commitment to the process is essential for a positive and collaborative outcome

Expectations of the coach and client

Client will:

·      Attend sessions on time

·      Focus each session on important areas

·      Tell the truth to myself and my coach

·      Give feedback on what is or isn’t useful

·      Call between sessions if stuck or in need

Coach will:

·      Show up ready and without judgement

·      Hold you accountable and on track

·      Respect your boundaries

·      Commit to an experience that works for you

·      Be flexible to the extent that scheduling allows

·      Be available between sessions

Confidentiality

I keep client information and matters discussed in our sessions confidential, except where directed to disclose by a court. I might seek advice from professional colleagues but will not disclose your personal details.

I do not record our sessions. If you do choose to record or make notes, please be aware they these might become disclosable to your ex-partner.

If another person is present during the coaching sessions, the client must notify me,

Cancellations

My fees will depend on the package selected.

Cancellations of less than 24 hours’ notice may be charged at the full rate. I will always wait for 15 minutes at the start of a session for you to attend.

Due to my schedule, I am not always immediately available by phone. Text message is the best method to advise me of alterations of time or cancellation.

Safety

If I believe that the client, or someone readily identifiable, is at risk of serious physical harm, I man be required to take protective actions. I will require at least one emergency contact for clients.

Disclaimers

The coach is not a therapist. Coaching is designed to focus on taking actions to help the client accomplish the goals that they define. The client accepts responsibility for their own mental health throughout the process.

The client accepts that a coach is not a lawyer, financial advisor or other licensed professional and cannot advise on legal rights or legalities specific to their situation. The client accepts responsibility to consult with a lawyer if necessary for legal matters throughout the process.  The client accepts responsibility regarding their financial matters throughout the process

As part of the coach’s professional designation, reporting the number of coaching hours spent with a client may mean coaching hours being reported to the certifying body. The client’s name will be anonymised and kept confidential. Acknowledging this agreement constitutes the client’s permission to report the coaching hours.

Dispute Resolution

I am a member of, and bound by the ethics of, AMINZ, Resolution Institute and the Aotearoa Divorce and Separation Institute (ADSI). If you believe I have breached these ethics, or have an unresolved dispute with me, you can contact any of these organisations for assistance in resolving it.